This privacy policy applies only to Al-Koot Site.

We are committed to the protection of your information, and to the secure and responsible handling of information about you. We will only collect personally identifiable information such as your name or email address when it is voluntarily submitted to us at this Site.

Our use of your information

"Your information" is defined as any and all information such as personal information, email correspondence, or any other data you provide through this Site. We may use your information to inform you by letter, telephone, text (or similar) messages, email, and other electronic methods, about products and services (including those of others) which may be of interest to you. You may tell us at any time if you do not wish to receive marketing communications by contacting us by writing or through our Call Centre.

We may also use your information for research and statistical analysis with the aim of improving our services.

Consent

By providing personal information, users consent to the processing of such information by us as described in this privacy policy.

Disclosure of data to third parties

We may, in limited circumstances, share such data with carefully selected third parties who may contact users about future events. If, at any time, you would like us to stop using your personal information in this way, please contact us.

Verifying, updating and amending your personal information

If, at any time, you would like to verify, update, or amend your personal information, please contact us.

Cookies

A 'cookie' is a small text file that is put by a website on a user's computer hard drive. Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies.

Cookies are often used to tell the website a user is registered and to personalize the user's visit to the website.

Cookies are used by us to track movement by the user purely for statistical analysis.

We do not use cookies to analyze visits to other websites, or Internet searches undertaken whilst on our Site.

Data Sharing and Disclosure

AlKoot does not disclose personal data for monetary or other valuable consideration. Personal data may be disclosed only in the following circumstances:

To third-party service providers and processors retained to support the operation of AlKoot’s applications, subject to binding contractual obligations requiring that such processors: (i) implement appropriate technical and organizational security measures; (ii) notify AlKoot without undue delay upon becoming aware of a personal data breach; and (iii) delete or return all personal data upon termination of services, all in compliance with Applicable Laws (as defined herein) in the State of Qatar.

Where such disclosure is required to comply with applicable Law No. 13 of 2016 on Protecting Personal Data Privacy, regulations, or legally binding requests issued by competent authorities in the State of Qatar including but not limited to the Qatar Central Bank, the Ministry of Commerce and Industry, Ministry of Transport and Communications and/or National Cyber Security Agency (including any amendments and modifications) (the “Applicable Laws”).

Where such disclosure is necessary for the purposes of pursuing the following legitimate interests of AlKoot, provided that such interests are not overridden by the fundamental rights and freedoms of the data subject: (i) detection, investigation, and prevention of fraud, money laundering, or other financial crime; (ii) defence or enforcement of AlKoot's legal rights and claims; (iii) protection of the safety and security of AlKoot's systems, staff, and policyholders; and (iv) compliance with reinsurance, risk transfer, and actuarial obligations.

Where personal data is transferred to recipients located outside the State of Qatar, including reinsurers, international group entities, third-party administrators, and cloud infrastructure providers, AlKoot will ensure that such transfers are made only: (i) to jurisdictions recognised as providing an adequate level of data protection; or (ii) subject to binding contractual safeguards that provide protection equivalent to that afforded under Applicable Law. A list of the categories of international recipients to whom personal data may be transferred is available upon request.

Data Retention

AlKoot shall retain personal data only for the period necessary to achieve the purposes for which it was collected, as outlined in this Privacy Notice and in accordance with the Applicable Laws of the State of Qatar. Personal data will be securely deleted or anonymized once it is no longer required, unless continued retention is mandated by Applicable Laws.

Data Security

AlKoot is committed to ensuring the integrity and confidentiality of your information. Appropriate technical and organizational measures are implemented and maintained to protect personal data against unauthorized or unlawful processing, including accidental loss, destruction, or damage, in accordance with Applicable Laws and recognized industry standards in the State of Qatar.”

Data Breach Notifications

In the event of a personal data breach that is likely to result in a risk to the rights, freedoms, or interests of data subjects, AlKoot shall notify affected individuals without undue delay, providing details of: (i) the nature of the breach; (ii) the categories and approximate volume of personal data affected; (iii) the likely consequences of the breach; and (iv) the measures taken or proposed to address the breach and mitigate its effects. AlKoot shall also notify the relevant competent authorities, including the Qatar Central Bank, in accordance with applicable regulatory requirements and any sector-specific notification obligations under QCB Insurance Regulations. 

Notwithstanding any other law or regulation, only the Applicable Laws shall bind AlKoot